Customer Relation Executive

Job Title :Customer Relation Executive
Gender;Female
Job Location :Coimbatore
No of Openings : 1
Qualification ;Any Degree or Relevant field
Experience :2 to 5 yrs of Experience
Salary ;20K TO 25K (Negotiable for the right candidate)
Job Description;
• Manage incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts
through open and interactive communication
• Provide accurate, valid, and complete information by using the
right methods/tools
• Meet personal/customer service team sales targets and call
handling quotas
• Handle customer complaints, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer
accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
Requirements and skills
• Proven customer support experience or experience as a sales
and customer representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems, documentation, and practices
• Customer orientation and ability to adapt/respond to different
types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• University/college degree is an asset
• Familiarity with office software and phone systems a plus
• Previous experience, especially in particular industry, preferred
• Any other duties and responsibilities assigned by the management
from time to time.
Must be a graduate with previous sales and customer relations
Interested Candidates Send Your Profiles To murugesh@vsupportsolutions.in
Reach Us At : 8220014457